CTL is currently undergoing changes, and some tools on this page are under maintenance. We appreciate your patience during this transition. If you need immediate support, please submit a consult request here.

Canvas @ UAF
Canvas is the official Learning Management System (LMS) for the University of Alaska Fairbanks.
Canvas Support at UAF
Use the information below to help you determine who to contact for Canvas support.
WHO TO CONTACT FOR HELP • FOR STUDENTS
YOUR INSTRUCTOR
Does it affect your ability to get work in on time or access course materials?
Use the Canvas Inbox to email your instructor right away with details of the issue and let them know how it will affect your performance.
NANOOK TECH SERVICES
Need help with LOGIN, WIFI, eMail, Zoom or other UAF technology service?
Check out the NTS Resources for students with links to quick technology tutorials and student resources at UAF.
CANVAS HELP
Need help posting, uploading, messaging, or completing another Canvas-related task?
The “? Help” button on the bottom left inside of Canvas contains resources and contact information available 24/7.
ALSO TAKE CLASSES AT UAA OR UAS?
UAA and UAS use Blackboard instead of Canvas. Access UAA/UAS courses. Contact UAA/UAS support for help with their courses.
CANVAS HELP • FOR INSTRUCTORS
CANVAS HELP
New to Canvas or need help with Canvas functionality?
The “? Help” button on the bottom left inside of Canvas contains resources and contact information available 24/7.
THE UAF CANVAS FAMILY
- Canvas LMS is the UAF interface for hosting courses.
- Canvas Catalog connects the wider community with non-credit courses, provides printable certificates, and hosts training courses.
- Canvas Credentials provides a way to micro-credentials as badges and printable certificates for achievements.
UAF CTL
Need help with best practice course design?
Get help at CTL with:
- Course design
- Troubleshooting Grades
- Teaching strategy and best practices
- Increasing student engagement
- Non-credit course development and listing on Canvas Catalog
- Microcredentialing with Canvas Credentials
- Canvas templates
- Using integrations for teaching
- Assistance with: Turnitin, PlayPosit, Hypothes.is, H5P, NoodleFactory
Check out the Center for Teaching & Learning for resources on teaching, the Teaching Tips publication, and upcoming learning opportunities.
NANOOK TECH SERVICES
Need help with a Canvas technology service?
Get help at NTS with
- Course Copy
- Cross-listing a course
- Setting up a new sandbox course shell
- Help finding your course shell (student or faculty)
- Login and browser issues
- Request to install a new third-party integration service
- Technical assistance with most integrations, including Google, Kaltura, and Zoom
- Help with B&N Bundle/Bookstore issues
Check out the NTS Resources for instructors with links to quick technology tutorials and instructor resources at UAF.
Upcoming Learning Opportunities
Use the lists below to find upcoming workshops related to teaching in Canvas. Click the ‘Reserve Seat’ button in the listing you would like to attend to get an email update and google calendar invite.
Canvas Quickstart
Browse the videos in our Canvas Quickstart channel for quick and easy tutorials on how to use some of Canvas’s foundational tools.
Canvas FAQs
Use the Canvas tutorials below to help you get answers to our most frequently requested help.
-

Canvas – Extra Credit
You can give students extra credit in Canvas through a variety of options. Canvas does not have a default option, or a feature function to add extra credit. This tutorial shows four different options that can be used alone or together in a course.
-

Creating Course Links in Canvas
Create clickable text in your Canvas course that link to other places in your course.
Don’t see what you need here? Contact CTL, and we will help you get to the right place to get help.
