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Canvas Help

Quick ways to get answers to your Canvas questions and more.

Notice: Deadline to Switch to Canvas is Spring 2024

UAF is transitioning to the learning management system (LMS) Canvas and will no longer use Blackboard after Spring 2024. CTL can assist with the move and provide support at varying levels. To get started, check out the resources below, ask questions through the UAF Faculty Hub Slack, or schedule a consultation with an instructional designer.

Upcoming Workshops and Open Labs

Please use the list below to find upcoming Canvas workshops. Click the ‘Reserve Seat’ button in the listing you would like to attend to get an email update and google calendar invite. Click here to view the listing as a pop out window. Alternatively, to schedule a 1:1 consultation with a designer, please use the sign up page.

On-Demand HELP for Canvas

UAF has comprehensive support for Canvas. To access support options, log into Canvas and navigate to the Help panel to see all available options.

• LIVE 24/7 toll-free hotline
• Live chat for both students and faculty
• Canvas Guides
• Access to the Canvas Community
• Canvas Training Services portal

Ally Accessibility Tool for Canvas

Canvas now has an accessibility checking tool called Ally enabled in all courses. This tool scans course documents, pages, and images and gives instructors tools to improve the accessibility of their courses. Accessible instructional materials provide flexibility that is helpful to students with and without documented disabilities.

Canvas Learning Resources

Learn In Community

Think you’d prefer learning in community? Click on Workshops to see what’s available.

Prefer meeting one on one with an Instructional Designer? Go here.

To arrange a workshop for your unique department or discipline, contact Nathan Feemster.

Our Canvas Tutorials

The Design Team at CTL has been making tutorials that show you how to do things in your familiar UAF instance of Canvas.

Course Migration

UAF CTL has worked with K-16 Solutions to export existing Blackboard materials into Canvas shells. Most Blackboard courses from the previous four semesters are already in Canvas!

Your courses should have the exact same name, including CRN and term code (e.g., 202001), and will appear in your unpublished courses list. If you are missing any courses you wish to have migrated to Canvas for you, please let us know.

Moving to Canvas

If you’re ready to move your course for Summer or Fall 2023 to Canvas, we’re ready to assist! Advice, help, best-practices… we’ve got you covered.

OER and Canvas

Did you know access to Open Educational Resources is built right into Canvas? See the Commons for thousands of OERs you can import directly into your courses.

Canvas has super mobile friendly apps:

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Canvas Quick Start

Canvas Playlists from Instructure



A Clean, Modern Interface

Canvas has an easy drag and drop utility, a quick way to turn your course on and off, and easy to understand controls.

Use the UAF Template to get started: 

  1. To use a ready made UAF CTL template, first request a Development Shell and select Canvas as the LMS.  You will be notified once the development shell has been created.
  2. Once you have the development shell, log into using your UA ID and password and click “Commons” in the Global Navigation Menu.
  3. Select “UAF Course Template” from the list of featured courses.  (You can search using the course name if it does not immediately show up).
  4. Click “Import/Download.”  You will be prompted to select a course to import the template into.  Use the checkbox to select the development shell created for you then click “Import into Course.”
  5. If this doesn’t work for you, contact Nathan Feemster ( for assistance.


A: To ease the transition to a new LMS. See more in the “Message from the Provost”.

A: Canvas supports the Chancellor’s strategic goal to modernize the student experience.

A: We tried to do this for everyone. However, if you don’t see your course you can

  1. export a zipped Blackboard file and import it to Canvas, or
  2. fill out this request form.

A: Sam Yaghoubi ( is part of the script used by the vendor to export courses for import into Canvas. This bot needs to be active with Instructor status for the process to work.

A: Log into Click on your course, choose “Pages.” URL looks like

If you see 000-Migration Exception Log in the list there are items that may not have been found or could not be copied. 

A screenshot of the migration log